Terms of use
Terms of Service
Conditions for using melbourneairportparkingg.com and for pre-booking airport parking. Start with the basics
Private pre-booking platform
What these terms cover when you book melbourne airport parking
These terms set out the conditions for using melbourneairportparkingg.com. By using the site or making a reservation, you agree to them. The site is operated as a private pre-booking platform for parking at Melbourne Airport, with its desk at Level 2, Terminal 2, Departure Drive, Melbourne Airport VIC 3045.
You can compare airport parking products, ask for a quote, and reserve a space for genuine travel. The pages explain payment, changes, cancellations, and who is responsible for what once you park. If anything here is unclear, contact the booking desk before you confirm and keep your confirmation email until after you have collected your car.
This is not an airport-authority site. Car parks listed here are run by their own operators, and their on-site rules apply alongside these terms.
Contact the booking deskBooking desk
Level 2, T2
Phone line
+61 3 9297 1600
Desk hours
Daily, 24 hours
Confirmation
Reference number
Covered parking floor, entry lane and marked bays
Use of the site
You may use the site to compare parking products, request quotes, and make reservations for legitimate travel purposes. Enter names, dates, number plates, and contact details carefully, because that is what the operator receives at entry.
- Use real traveller details only, and book for your own vehicle or for someone travelling with your knowledge.
- Do not submit false information, copy confirmations for resale, or try to disrupt checkout and entry instructions.
- We may suspend access where misuse is detected, and cancel reservations made with incorrect details.
Reservations and confirmation
A reservation is confirmed once the required payment has been received and a confirmation with a reference number has been issued. Until then, no space is held. Confirmation details, including the lot address and entry instructions, are sent to the contact you provide.
Before you arrive
Payment
Payment on this site is by invoice or bank transfer, or in person at the parking desk. We do not process card payments online. Amounts due, and any administration fees for changes, are shown before you confirm.
If you pay at the desk, bring your confirmation and allow extra time before your flight. If you pay by transfer, use the exact reference so the payment can be matched to your booking.
How pre-booking works
Changes and cancellations
Changes and cancellations are handled within the window set out in the confirmation and any lot-specific terms. Administration fees, where they apply, are stated before you confirm. Refunds, if due, are processed through the original payment method.
Ask early if flight times move, so the lot can adjust the hold where space allows.
Use reference number
Fees are always shown before you confirm.
No hidden add-ons
Refunds return the same way you paid, by transfer reversal or at the desk record.
Original method
Responsibility for the car park
The car parks listed on this site are operated by their own teams. We take reservations and pass details to the operator. Conditions of entry, height limits, and on-site rules are set by the operator and apply to your booking.
Check clearance bars, speed limits, bay markings, and shuttle pickup points when you arrive. If staff direct you to a different bay or level, their instruction applies on the day. For questions about parking melbourne airport lots, bring your confirmation so the team can find your record quickly.
Limits that apply
Liability
We take reasonable care to keep the site and its information accurate. We are not liable for losses arising from events outside our control, including traffic delays, flight changes, or operator decisions. Nothing in these terms excludes rights that cannot be excluded under Australian law.
Governing law
These terms are governed by the laws of Victoria, Australia. Disputes are subject to the courts of that jurisdiction. Questions about these terms can be sent through the contact page.
Write to Level 2, Terminal 2, Departure Drive, Melbourne Airport VIC 3045, or call +61 3 9297 1600 and mention your reference number. For airport parking questions tied to a live booking, include entry and exit dates so the desk can answer without delay.
Before you confirm
Keep the reference, follow the lot instructions.
If any term is unclear, ask the desk first. Bring the confirmation, arrive with time to spare, and park only where the operator directs.
Melbourne Airport Parking, Level 2, Terminal 2, Departure Drive, Melbourne Airport VIC 3045 · +61 3 9297 1600 · Terms for legal information only.